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In-person
19-22 March
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Wednesday, March 20 • 16:30 - 17:05
Developers Demand UX for K8s! - Máirín Duffy, Red Hat, Inc. & Conor Cowman, Atlantic Technological University

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Who hasn't had their app break due to a mismatch between devel and prod environments? Developers still write YAML by hand - or more often, compose files handed off to SRE for a YAML rewrite. An issue occurs in Kubernetes, and you're stabbing in the dark trying to access running object states to assess the problem. Why is working with K8s still so frustrating for developers? The answer: There isn't enough user experience (UX) focus on developers in K8s. K8s is more oriented towards ops and SREs than developers, developers find setting up a local environment difficult, and Kubernetes generally intimidates them. We engaged in a three-month long user research study of developers and the platform engineers who support them on their Kubernetes usage. We'll present our findings, and you'll gain insight into workflows and pain points of developers working with Kubernetes. Get inspired to help improve the UX for developers you work with, and learn how you can run your own study!
Speakers
avatar for Máirín Duffy

Máirín Duffy

Senior Principal UX Designer, Red Hat, Inc.
Máirín is a Sr. Principal Interaction Designer at Red Hat. A recipient of the O’Reilly Open Source Award, Máirín has over 15 years of expertise in UX & design working upstream in FLOSS communities. Her portfolio is wide-ranging, from OS management tools; to OS infra UIs; to... Read More →
avatar for Conor Cowman

Conor Cowman

Software Development Student, Atlantic Technological University
Conor studied Psychology at Waterford Institute of Technology (now known as SETU) then went on to receive a Masters in Organisational Psychology at University College Cork where he took a keen interest in UI & UX design. This inspired him to pursue a H.Dip. in Software Development... Read More →

Wednesday March 20, 2024 16:30 - 17:05 CET
Pavilion 7 | Level 7.3 | S02
  Cloud Native Experience
  • Content Experience Level Any